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Privacy Policy

Shine Supply values the users of our website ("ShineSupply.com") and our social media outlets (collectively, “the sites”). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you connect with us and use the services offered on the sites. If you have any questions or comments regarding this Privacy Policy, please contact us at info@shinesupply.com.

This privacy notice discloses the privacy practices for www.shinesupply.com. We will advise you of any changes to this policy by posting them to this page, so please review this page regularly. This privacy notice applies solely to information collected by the site.  It will notify you of the following:

  1. What personally identifiable information is collected about you through the site, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the storage and use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

The only personally identifiable information about you we collect and store is information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Your information might be accessed by trust third parties who contract with us to provide data management and other services; all such vendors agree to maintain the security and confidentiality of users’ information. We may also release your information when necessary to comply with applicable law or to enforce our site policies.

If your web browser uses “do not track” signals or other mechanisms that limit the collection of personal information about your online activities, then we will make commercially reasonable efforts not to collect or retain any browser data within the scope of the “do not track” signal.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or other matters.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on the site:

  • See what data we have about you, if any.
  • Change or correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security

We take precautions to protect your information. When you submit personal information via the site, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

If you feel that your personal information is at risk or has been compromised, you should contact us immediately via telephone at (805) 535-4332 or via email.

 

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

 

Cookies

To enable features on the site, we may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through the site, keep track of information so that you do not have to re-enter it each time you visit the site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying personal information. We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

 

Notice to California Residents

Under the California Consumer Privacy Act, you have the right to submit a request for a description of the personal information we have collected about you, and to submit a request for a description of how we share your personal information. We will not charge or discriminate against you in connection with any such request. You may submit your request by calling at (805) 535-4332 or by emailing info@shinesupply.com.

Under California law, California residents may request a list of all third parties to whom we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and would like to receive such a list, please contact us by calling (805) 535-4332 or by emailing info@shinesupply.com. For any such request, include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code.

You also have the right to have your personal information deleted. If you are a California resident and would like to make such a request, please contact us by calling (805) 535-4332 or by emailing info@shinesupply.com.  For any such request, include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code.

For any of the foregoing requests, you must attest to the fact that you are a California resident and provide a current California address for our response. We may require additional information to verify your identity.

Your Choices

In this section, we describe the rights and choices available to all users.

Access, update or delete your information

If you have registered for an account with us, you may review and update certain personal information in your account profile, or delete your account, by logging into the account.

Opt out of marketing communications

By providing us with your phone number, you consent to receive marketing text messages from use at the number provided, including message sent by autodialer. You may opt out of receiving further marketing text messages from us by replying STOP to our marketing message.

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

Cookies and browser web storage

We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. Similarly, your browser settings may allow you to clear your browser web storage. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Targeted online advertising

Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking or the Digital Advertising Alliance by following the links provided below. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked below. If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

 

Permission For Use

We will collect and use personal information that you submit on the site or otherwise in any manner that is consistent with the uses stated in this Privacy Policy or disclosed elsewhere on the site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. You should not submit any personal information unless you consent to the use of your information as stated in this Privacy Policy or disclosed elsewhere on the site.